Shipping policy

Last Updated: June 27, 2025

At Glowry Girl, we are committed to delivering your home decor items safely and efficiently. This Shipping Policy outlines the details regarding order processing, shipping times, and delivery.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

  • Delivery times vary depending on your location and the specific product ordered.

  • Most orders are delivered within 7–15 business days from the date of dispatch.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

4. Shipping Delays

We do our best to ensure timely delivery. However, delays may occur due to:

  • Carrier issues

  • Weather conditions

  • Customs clearance (for international orders)

If your order is significantly delayed, please contact us at hello@glowrygirl, and we’ll be happy to assist you.

5. Damaged or Missing Orders

If your order:

  • Arrives broken or damaged, or

  • Does not arrive at all

Please contact us within 7 days of the expected delivery date with your order number and clear supporting details (e.g., photos, tracking number).

We only accept returns or offer refunds for orders that are broken or not arrived, as per our Return Policy.

6. Shipping Fees

Shipping charges (if applicable) will be calculated and displayed at checkout. In some cases, we may offer free shipping promotions, which will be clearly stated on our website.

Questions?

For any shipping-related inquiries, feel free to reach out to us at:
Email: hello@glowrygirl.com